Service and post-implementation support

Quality that lasts after implementation

Example service packages

01

Simple

Lowest maintenance costs
from 900 PLN
  • Technical support in 5x8xNBD mode
  • Remote network monitoring on business days
  • Remote failure handling or on-site repair upon agreement
  • Manufacturer service contract management
  • Manufacturer service contract management
Ask for an offer
02

Standard

Optimal conditions, high security
from 1300 PLN
  • Technical support in 5x8xNBD mode or higher
  • Remote network monitoring with defined standards
  • Remote failure handling or on-site repair
  • Network inspection covered by the agreement at least once a year
  • Manufacturer service contract management
  • Maintaining a pool of spare devices and configuration
Ask for an offer
03

Premium

Highest level of support
from 2200 PLN
  • Technical support provided 24/7
  • Proactive monitoring of the contracted network
  • Remote failure handling or on-site repair
  • Network review of the contracted network at least twice a year
  • Network device firmware updates
  • Manufacturer service contract management
  • Maintaining a pool of replacement devices and configuration
Ask for an offer

Gabriel Augustyniak IT Director, Ceramika Paradyż Sp. z o.o.

SKK Networks is a trusted partner that acts proactively, responding before more serious problems arise. Our long-term cooperation has been smooth and reliable. We are confident that our matters are in expert hands.

Because response speed matters

ICT networks, due to their complexity, require constant supervision. Our network service provides support even 24/7. We operate quickly and efficiently to ensure that any issues or potential failures do not affect the efficiency of processes and employees in your company.

What do you gain with a service agreement?

Technical support from our experts, even 24 hours a day, 7 days a week

Fast and accurate diagnosis in case of technical issues to avoid downtime

Quick access to spare/replacement parts, and even backup equipment in case of failure

Flexibility to customize the service agreement according to your company’s specific requirements and business needs

Access to a service platform where you can easily report issues

Daniel Kantor Network Specialist

We want to give you the confidence that your network is in good hands.

Our greatest asset is our team – experienced, proactive, and flexible. This enables us to select solutions that are not only effective but also tailored to the individual needs of each client. Our priority is to minimize downtime, reduce potential failures, and ensure that your business stays on the right track.

Our Partners

We cooperate with top manufacturers, which allows us to offer proven and innovative hardware solutions as well as software.

FAQ

Frequently asked questions

Depending on individual needs, we can respond within an hour.

Yes, it is possible. The conditions and extension period are determined individually.

For products covered by the manufacturer’s service contract, replacement occurs on the next business day. In other cases, it may take several weeks.

The contract is signed for a period individually agreed upon with the Client.

The panel is simple and intuitive. It is accessible to clients with an active service contract. Submitting a problem report takes just a few minutes.

Let’s talk
about possibilities

Do you need a consultation?
Are you looking for safe and efficient network solutions for your business?

Fill out the form, and our expert will contact you within 24 hours.

Contact form